Frequently Asked Questions
Below is a list of commonly asked questions about CommissionSoup. If you are unable to get your questions answered here, please contact us.
CommissionSoup Customer Support
What is CommissionSoup?
CommissionSoup focuses on online marketing solutions by providing an online connection for affiliates and merchants to create mutually beneficial relationships. Our privately owned company works with well-respected companies throughout the country to continuously enhance our line-up of quality product offerings.
Why should I join CommissionSoup?
CommissionSoup offers the unique opportunity to promote programs from quality merchants. Our network is user friendly and has many attractive and unique features to provide our affiliates with more than enough resources to be profitable when participating in our programs. With our network, a affiliate can promote as many programs as they would like without a lengthy application process. Other great features in our network include a single monthly commission check no matter how many programs you are marketing, multiple campaign tracking using a single login, and a complete reports section to aid our affiliates when analyzing their productivity. Our network is designed to efficiently achieve a profitable result for our affiliates and merchants.
We make our affiliate’s job as easy as possible by providing them with a variety of features to make their campaigns successful! We provide our affiliates with all the promotional material and creatives necessary including a complete set of banners for each program and access to all program updates and changes as they become available. Our affiliates also have access to our state-of-the-art tracking system, which allows affiliates to track multiple campaigns with only one login. Our affiliates can easily monitor program and campaign performance by creating reports for a single or multiple programs within a specified time period. No matter how many programs they are marketing, our affiliates receive one easy monthly payment when the minimum of $100 in commissions is earned.
We have designed a system that does more than just link you to a merchant. We have a system that matches up consumers with the correct merchant to increase the sales to click ratio. Better sales ratio combined with better commissions means even more cash in your pocket.
Can I also apply for the products listed in the network?
Absolutely! You will experience first hand how easy our process is. We do not, however, allow any type of spamming to increase sales figures. Falsification of applications or fraudulent acts will result in immediate removal from our program and loss of any and all commission earned.
What type of programs can I expect to find at CommissionSoup?
CommissionSoup is continually working with new merchants to improve our programs and enhance our program line-up.
CommissionSoup Customer Support
What should I do if I can’t find the answer to my question in this FAQ?
Please complete one of the inquiry forms found on our Contact Us page. (If you are already a member, please contact your account representative.)
What if I am already a member but I have forgotten my login and/or password?
Use our Password Recovery page to generate a new password that will be sent to you in an e-mail. If you are unsure of your username and/or e-mail address, please complete the Affiliate Inquiry form on our Contact Us page.
Do you have a 1-800 number in case I want to talk directly to a member of the CommissionSoup team?
Absolutely! Once you have joined CommissionSoup, you will find our phone number and our contact information on your Account page.
What kind of advertising is prohibited?
You cannot send unsolicited e-mail (a.k.a. SPAM) in any way that involves CommissionSoup related programs. There will be no leniency in cases of unsolicited e-mail, and affiliates in violation of this policy will forfeit their commissions and be removed from this program. Each program may also have it’s own list of prohibited advertising that can be found in the program’s Marketing Guidelines.
What does CommissionSoup consider as “objectionable material”?
Sites with objectionable material are those that include, but are not limited to, those that are under construction, promote violence, promote discrimination, contain sexually explicit material, or illegal activities. Each program may also have it’s own additional list of objectionable material that can be found in the program’s Marketing Guidelines.